Privacy Policy

Introduction

Welcome to https://cappadocia-hot-air-balloon-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information when you interact with our website, applications, services, and products, available at https://cappadocia-hot-air-balloon-dubai.terratrek.net (collectively referred to as “our platform”). Our policy is designed to comply with various international privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This Privacy Policy covers all aspects of our platform, including:

Our official website and any subdomains or pages linked to it.
Mobile applications developed by us.
Services and products offered through our platform.

Please note that this policy does not extend to third-party websites, platforms, apps, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and usage, and we encourage you to review those policies before providing any personal information.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

You use our applications and services as an authorized user.
You visit or interact with our websites linked to this Privacy Policy.
We communicate with you via email, phone, or text messages/SMS for marketing or transactional purposes.

Personal Data Collection

We collect various types of personal information (collectively referred to as “Personal Data”) from users when they engage with our platform:

Account and Profile Information:

User name, login credentials, and password details.
Contact information such as email addresses and phone numbers.

Payment Details:

Credit/debit card numbers, expiration dates, CVV codes (for secure online transactions).
Billing address for order processing.

Financial Information:

Transaction history and order details to facilitate payments.
Bank account information (if provided for direct deposit or withdrawal).

Purchase and Order Data:

Items purchased, quantities, and related pricing information.
Shopping preferences and purchase frequency.

Mobile Device Identifiers:

Unique device identifiers, such as IP addresses, mobile phone numbers, or other similar data collected through our applications or websites.

Location Data:

GPS coordinates and location services data when you use our location-based services or consent to sharing your location.

Feedback and Reviews:

Comments, reviews, ratings, and suggestions provided by users about our products/services.

Social Media Information:

User profiles, posts, and interactions from social media platforms when users choose to connect their accounts with our services.

Product Interaction Data:

Products viewed, added to carts, or purchased on our e-commerce platform.
Interactions with product features, such as clicks, page views, and form submissions.

We collect this data through direct user input (e.g., registration forms), browsing interactions (such as cookie tracking), and automated technologies like analytics tools. Additionally, third-party service providers may share Personal Data with us for the purpose of delivering services on our behalf, in accordance with their privacy agreements.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

Types of Cookies:

Strictly Necessary Cookies: These ensure basic functions like login, navigation, and page rendering.
Preference Cookies: Remember user preferences (e.g., language settings) to provide a personalized experience.
Analytics Cookies: Collect information about how users interact with our site for performance measurement and improvement.

Cookie Manager:

Users have the option to manage and control cookies through their browser settings, allowing them to refuse or delete certain types of cookies. Please note that disabling cookies may impact your user experience on our platform.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under 18 years of age. Our services are intended for adults, and we encourage parents and legal guardians to supervise their child’s online activities. If you believe we have collected information from a minor in error, please contact us at the details provided below, and we will take necessary steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data:

Access: You can request access to the personal data we hold about you.
Rectification: Correct or update any inaccurate or incomplete information.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data while we verify or dispute its accuracy.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data based on legitimate interests.
Non-Discrimination: You have the right not to be discriminated against for refusing to provide Personal Data.

To exercise any of these rights or if you have questions regarding your privacy, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Address: [Provide mailing address]

We appreciate your trust in sharing your personal data with us, and we are committed to protecting it.